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Our professional team can take care of all your dental requirements. If you want to find out about our services or need to book a check-up with a friendly, qualified dentist in Swansea, make us your first choice! We are located in Swansea’s central Manselton area, and our building has been a dental practice for over 50 years. We offer an extensive range of general and cosmetic dentistry work, as well as acupuncture and facial aesthetic treatments. Whether you want to improve your smile or fix an ongoing issue that is causing you pain, our experts are here to help.
Give us a call to speak to a member of our team today.
Out of hours, please phone the NHS direct (Wales) 111 for any pain or advice.
WE OFFER PRIVATE DENTAL EMERGENCIES AT £65+ treatment fee.
Depending on availability.
You can find local qualified dentists by checking the NHS Direct’s Local Services. Please note that from April 2016 it was no longer required for patients to be registered with a particular dentist or doctor.
This will depend on the health of your teeth or gums. Please consult a dentist to find out more about your dental requirements.
After your check-up, your dentist will advise you on whether the treatment will be under the NHS, private care or a combination of both. You can read the NHS Direct’s FAQs for more information.
We operate a complaints’ procedure for NHS and private treatments. Our system meets the national criteria. Any member of our team can give you further information, or you can speak directly to Mrs Karen Miles. Leaflets on our complaints’ procedure are available from reception.
We always aim to offer the highest standards of service and will try to deal with any problems that may occur as swiftly as possible.
If you would like to make a complaint, we would like you to let us know by writing a letter to us as soon as possible, ideally within a few days or weeks. This will enable us to establish what happened more easily. If this is not possible, please send us the details of your complaint within 12 months of the incident that caused the problem, or 6 months of discovering you have a problem, providing this is within 12 months of the incident.
We always aim to offer the highest standards of service and will try to deal with any problems that may occur as swiftly as possible.
If you are complaining on behalf of someone else, in order to keep strictly to the rules of medical confidentially, we will need evidence that you have their permission to do so. We can provide a note for the person to sign that will give their permission, unless they are incapable of signing.
We always aim to offer the highest standards of service and will try to deal with any problems that may occur as swiftly as possible.
If you feel you cannot raise your complaint with us, or you are dissatisfied with the result of our investigation, you can contact the following:
ABMU Health Board
1 Talbot Gateway
Baglan Energy Park
Port Talbot
SA12 7BR
Tel: 01639 683363
Email: ABM.complaints@nhs.uk
Health Inspectorate Wales
Rhydycar Business Park
Merthyr Tydfil
CF48 1UZ
Tel: 0300 0628163
Email: hiw@gov.wales
Useful Websites
Putting Things Right: www.puttingthingsright.wales.nhs.uk
We always aim to offer the highest standards of service and will try to deal with any problems that may occur as swiftly as possible.
“Best dentist ever! So clean all the staff and receptionists are so polite and friendly been coming here all my life and still have the same happy people there, now my children also go here too.”
Caroline Evans Google Review
“Had my consultation yesterday afternoon have to admit I was very nervous but within minutes I was put at ease by the wonderful caring staff, after the consultation I was sat down and talked to about the way forward and what treatment was available plus the prices for treatment fully explained, must say it was a pleasure Fantastic staff thank you very much.”
Michael Wheeler Google
“I was sent here by NHS 111 they were all very friendly and welcoming. I have a phobia off the dentist but they made me feel at ease and calm the whole time would deffo recommend them.”
Heather Morgan Google
To book your check up with a dentist in Swansea or to ask a question about any of our services, please get in touch with us today.
